How to: Get Refund from Apple App Store

Downloaded an app by mistake? An app doesn’t function as expected? Here’s how to get a refund from the Apple App Store for iPhone, iPad, iPod touch, and Mac.

Launch iTunes:

1. Select “Accounts” from upper right of iTunes:

App Store Refund step 1

2. Go to Purchase History and select “See All”:

App Store Refund step 2

3. Click “Report a Problem” button:

App Store Refund step 3

4. Find the app under order date by using the arrow on the left:

App Store Refund step 4

5. Click “Report a Problem” link on the right:

App Store Refund step 5

6. Select the problem. Optionally add notes describing the problem:

App Store Refund step 6

Someone from Apple will then review the problem and provide you a refund if qualified. Like this article? Share it and check out more iOS guides and Mac guides from ObamaPacman.

Share

Site Search

iPad Air 2 Case

Popular Tags