Apple iPhone vs. Android Phones’ Sad History of Support
Why people buy Android phones vs. Apple iPhone. And why Android phones are abandoned quickly.
Android Fragmentation vs. Apple iPhone Support
Android Orphans: Visualizing a Sad History of Support by Michael Degusta points out the reality that manufacturers quickly abandons Android devices (aka Android software fragmentation). Degusta describes the fundamental differences of Apple’s business model vs. that of Android’s:
Apple’s way of getting you to buy a new phone is to make you really happy with your current one, whereas apparently Android phone makers think they can get you to buy a new phone by making you really unhappy with your current one.
On Android’s market share “advantage” of being cheap:
So the “low cost” phones that fueled Android’s generally accepted price advantage in this period were basically either (a) cheaper from the outset, and ergo likely outdated & terribly supported or (b) purchased later in the phone’s lifecycle, and ergo likely outdated & terribly supported.
Just one of the many reasons that the Apple iPhone customer satisfaction leads smartphone industry .
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