FAIL: Verizon iPhone Pre-Order Site Crashing [video]

Thursday, February 3, 2011
By OP Editor

“Verizons iPhone 4 pre-order site is crashing.” Video

Verizons iPhone 4 pre-order site is crashing

In an I told you so moment, within minutes of Verizon iPhone pre-order time people are experiencing errors trying to place orders from Verizon Wireless. @Jon4Lakers of Techno Buffalo reported. Apple.com works, but Verizon Wireless ordering system is down for some, with people unable to order Verizon iPhone.

Video: Verizon iPhone Pre-Order Website Crashing

He has posted a video:

Here’s our copy, filmed by OP Editor with AT&T iPhone 4:

Verizon iPhone Pre-Order

Verizon has tried the best it could to stagger iPhone pre-orders in its favor:

  • Setting the pre-order time at the inconvenient 3AM Eastern Standard Time (EST), hoping that most of U.S. will be asleep.
  • Today’s Verizon iPhone pre-order is only for pre-existing customers. It doesn’t include any of T-Mobile, Sprint, and some AT&T iPhone customers looking to switch.
  • The pre-order website went live early, lightening the load.

Result? Only a fraction of potentially millions who want Verizon iPhone are actually making the pre-order at 3AM.

Verizon vs. AT&T, Service Capacity

Since the introduction of iPhone, huge demand placed heavy burden on AT&T, exclusive U.S. carrier of the Apple smartphone. The AT&T iPhone mobile traffic quickly increased over 40 times, resulting in unhappy customers in some areas (cities in which capacity expansion / new cell towers take years to approve).

Can Verizon really handle the iPhone traffic? Even with best case scenario, it’s beginning to look unlikely.

Recently, on Verizon iPhone unveiling day, with 4 years to prepare, the “Rule the Air” wireless company can’t even keep a static Verizon iPhone FAQ page up. If it can’t plan enough capacity to keep a simple, static web page up, is it likely to be capable of planning for enough cell phone tower capacity?

Verizon, without tons of iPhone customers using data and without existing customers talking and using data at the same time, already transmits data slower than AT&T as revealed in Verizon iPhone reviews. So, do you think Verizon has excess capacity to spare? We’ll know next week.

Hint: Expect epic fail moment.

Update: Jon at TechnoBuffalo has removed his video, and noted that he was able to get his order through later:

Verizons iPhone 4 pre-order site is crashing, Video Jon4Lakers Techno Buffalo

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Tags: Apple, Fail, iPhone

2 Responses to “FAIL: Verizon iPhone Pre-Order Site Crashing [video]”

  1. Don

    This is both good and bad! Bad because customers are temporarily unable to buy, but good in the sense that it shows that there really is a huge pent up demand for the iPhone.

    It’s also bad, I guess, for all iPhone rip off scum like Google and its patented plagued Android crap, which as far as I’m concerned is ….. Good!

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