Gizmodo Writer Pwned By Anti-Apple Trolls: Apple Store Genius Bar Top Horror “Stories”
Debunk: System Crash
This story has: droping customer product, and try to exorbitantly charge a repair that should be free. (and mentioning Geek Squad for no reason).
This story claims that Apple Store employee with “dopey grin” dropped the iMac and swears.
“We turned to see a now pitifully frowning Apple store employee on his knees trying to pick up our iMac from the ground. As he was apologizing all over the place, I examined the computer. Apparently it had landed on the stand first, then the computer hit.”
“Well it seems that there is more than just a hard drive failure here. You also have a failed mother board and you may have some screen damage as well. That’s going to cost you quite a bit.”
“Oh, well, sir. You do have Apple care but it doesn’t cover any accidental damage like dropping your computer.”
A manager appeared, and promised a replacement in 3-4 days, since their iMac had custom parts. It arrived 17 days later.
Dropping a computer in a computer store is the kind of epic fail typically seen in cartoons and prankster TV shows. For example, the TV show “I Get That A Lot” has customers taking prank service appointment with Jessica Simpson, who pretends to be a Mac technician. Jessica Simpson’s character even drops the Mac (go to 1:10 in the video):
Seriously? If a customer can hear something drop and crash at the Apple Store, the store manager and other Mac Geniuses would hear it as well. The product will be replaced without problem. However, Apple Store employees deal with Apple products all day long and are familiar with how to handle them safely.
Continue reading using the navigation elements on top or on the bottom of the page…
- Apple Store Horror Story: Awful Genius Bar with Evil Mac Genius
- Great Moments in Gizmodo History, Rooster Teeth Comic & OP Analysis
- Friend Bar is the New Apple Store Sensation, Genius Bar Replacement
- iPrototype, RedvsBlue Video Spoof on Gizmodo iPhone 4G Prototype Story
- ObamaPacman.com Turns 1 Year Old! State of the OP